Privacy Policy

Last updated: July 4, 2026

1. Who we are

Chisu Automation is operated by Shenzhen Chisu Automation Equipment Co., Ltd. We provide automatic screw fastening machines and customized automation solutions for industrial customers.

Website: https://chi-su.com
Email: [email protected]

2. Information we collect

When you submit a request form or contact us through this website, we may collect your name, company, email, phone/WhatsApp, country, industry, product interest, project requirements, drawings, photos, technical descriptions, communication records, and basic website usage data such as device/browser information, IP address, pages visited, referring page, and advertising campaign source.

3. How we use your information

• To respond to your enquiry, evaluate project feasibility, and prepare quotations or technical proposals.
• To communicate with you about automatic screw fastening equipment, customized automation solutions, delivery, and after-sales support.
• To improve our website, advertising campaigns, customer service, and product information.
• To prevent spam, fraud, misuse, or unauthorized activity.
• To comply with applicable legal, accounting, and business record requirements.

4. Cookies, analytics, and advertising measurement

We may use cookies, analytics tools, or advertising platforms to understand website traffic, measure advertising performance, and improve our marketing. We do not intentionally send sensitive personal information through advertising tracking tags. You can control or disable cookies through your browser settings.

5. How we share information

We do not sell your personal information. We may share information only when necessary with our internal teams, service providers, technical partners, or authorities when required by law.

6. International transfer

Because we serve global customers, your information may be processed in China or other countries where our service providers operate. We take reasonable steps to protect your information.

7. Data retention

We retain enquiry and communication records as long as reasonably necessary for response, project follow-up, business records, and legal obligations. In general, enquiry records may be kept for up to three years unless longer retention is required.

8. Your choices and rights

You may contact us to request access, correction, deletion, or restriction of your personal information, or to stop receiving marketing messages.

9. Security, children, and third-party links

We use reasonable measures to protect information, but no online transmission is completely secure. Our services are intended for business customers and not for children. Third-party links or communication platforms are governed by their own policies.

10. Changes and contact

We may update this policy from time to time. If you have questions, contact [email protected].